Business Transformation is a change management strategy which has the aim to align People, Process and Technology initiatives of a company more closely with its business strategy and vision. In turn, this helps to support and innovate new business strategies. For any transformation of a business or business processes innovation, is one of the key drivers. Having a strong innovative capacity within the culture of the business can make or break a transformation process. It implies a holistic process transformation across the business.

Hashtag’s business transformation solutions include:

  • Strategy development
  • Organization design
  • Cost optimization
  • Business process optimization
  • IT enablement
  • Change management
  • PMO services

Gartner recommends that organizations establish and evolve the initiative using five major organizing principles. This approach may vary depending on the problems you are trying to solve and the decisions you are trying to make:

Strategize and Plan: Anchor the transformation program to strategic business results your organization must deliver within 12 to 18 months. For large programs, prioritize projects to deliver optimized business results and communicate a common vision.

Develop Governance: Solicit peer input to craft process governance and decision policies. Get executives to hold process owners accountable for business outcomes. Assess process styles and interdependencies to determine the impact of operational change.

Drive Change Management: Motivate behavior that accelerates delivery of desired business outcomes. Communicate and socialize ideas via multiple channels. Get buy-in from stakeholders at all levels. Avoid change fatigue and establish a broad capability for Big Change.

Execute: Optimally operate the initiative in accordance with business goals, and update it in response to changing business requirements. Use BPM technologies and services to extend existing systems of record and accelerate differentiated and innovative solutions.

Measure and Improve: Continuously capture process intelligence from stakeholders, events, social interactions, and structured and unstructured processes to assess in near-real-time. Apply advanced technology to dynamically adjust and optimize processes.